Terms and Conditions

Last updated: 28 August 2026

These terms govern your use of sidbahri.com and any programme you purchase through it. This website is operated by Siddartha Bahri, sole proprietor, trading as Echelon Consulting, 729, Udyog Path, RK Developers & Infrastructures Pvt Ltd, Sector 22A, Chandigarh 160022, India. GSTIN 04AGFPB9860L2Z7.

By using this site or buying a programme, you accept these terms.

Programmes and pricing

Programme details, dates and prices are as published on the site at the time of purchase. All prices are in Indian Rupees and are exclusive of Goods and Services Tax unless stated otherwise. GST is added at checkout at the applicable rate.

We may change prices, dates or programme content at any time. Changes do not affect a booking already paid for, except as set out in the Refunds and Cancellations policy.

Booking and payment

A booking is confirmed when payment is received and we send you a confirmation email. Until then, a place is not reserved. Places in a cohort are limited and allocated in order of confirmed payment.

Payments are processed by PayU Payments Private Limited. We do not receive or store your card, UPI or banking credentials.

Your obligations

You must give accurate registration details. Joining links and materials are issued to you personally and may not be shared, forwarded, resold or used by anyone else. We may remove a participant from a session, without refund, for sharing access, for disruptive conduct, or for conduct that makes the session unworkable for others.

Intellectual property

All programme materials, frameworks, assessment instruments, workbooks, slides and recordings are the intellectual property of Siddartha Bahri. You may use them for your own learning. You may not copy, record, reproduce, distribute, publish, or use them to deliver training to others, whether for payment or not, without written permission.

This includes the DO capability frameworks, the diagnostic instruments and their rubrics, and all programme scenarios and case material -- including DO Communication Practice's practice scenarios, rubrics, and generated feedback formats.

Diagnostic assessments

Diagnostic results are indicative. They are a structured assessment of written responses against a published rubric, produced with the assistance of automated scoring. They are not a psychometric instrument, a professional qualification, or a certification. They should not be used as the sole basis for hiring, promotion or any other employment decision.

DO Communication Practice

This section applies specifically to DO Communication Practice, the self-serve, account-based capability-practice product. Where it conflicts with a clause written for facilitator-led or cohort programmes, this section governs for Practice; the cohort clauses above continue to govern cohort programmes.

Account-based access. Practice is accessed through a signed-in account tied to your identity. You are responsible for keeping your sign-in credentials to yourself and for activity that occurs through your account. Before first use, you must confirm you are 18 or older and accept the in-app Data & Privacy notice; see our Privacy Policy.

Capability purchases and practice runs. A capability purchase grants a fixed allocation of scored practice runs for that capability, split across text, audio and video modes as published at the time of purchase. Runs are consumed only when a submission is successfully scored; a failed submission, an abandoned scenario, or a technical retry does not consume a run. Where a free trial or a course-linked practice allocation applies instead of or alongside a capability purchase, its own published run counts apply and are tracked separately.

Access period. A capability purchase's practice runs are available for a fixed access period from the date of grant, as stated at checkout. Runs not used within that period lapse; we do not carry them forward automatically. This is separate from, and does not affect, refund or cancellation rights for cohort programmes described in our Refunds and Cancellations policy.

Service availability. Practice depends on third-party infrastructure, including AI services used to score responses and generate scenarios and feedback (see our Privacy Policy). We do not guarantee uninterrupted availability of Practice or of any specific AI provider, and we are not liable for a temporary inability to generate a scenario or score a submission because of a third-party outage; where this consumes no run, as above, no run allocation is lost.

AI-generated feedback is indicative, not a guarantee. Practice scores and feedback are produced with the assistance of automated, AI-assisted scoring against a published rubric. They are indicative of communication practice quality, not a professional qualification, certification, or psychometric instrument, and should not be used as the sole basis for any hiring, promotion, or other employment decision. We do not guarantee that any particular score, feedback, or outcome will result from using Practice.

What you submit. You are responsible for what you type, say, or record in Practice. Do not submit another person's confidential information, your employer's or client's confidential or proprietary information, or any personal information about a third party, unless the practice scenario genuinely requires it and you have the right to share it. Practice scenarios are fictional or generic training situations; do not treat them as instructions to disclose real confidential material.

Acceptable use, suspension and termination. You may not attempt to circumvent entitlement or run limits, share your account access with others, submit content that is unlawful, abusive, or infringes another person's rights, or attempt to extract, reverse-engineer, or misuse the underlying scoring or scenario-generation system. We may suspend or terminate your access to Practice, without refund of consumed runs, for conduct that violates this section.

No guarantee of outcome

Our programmes are educational. We do not guarantee any particular result, including employment, promotion, business outcome or examination result.

Limitation of liability

To the extent permitted by law, our total liability to you in connection with any programme is limited to the amount you paid for it. We are not liable for indirect or consequential loss, including loss of profit, opportunity, or data.

Nothing in these terms excludes liability that cannot be excluded by law.

Force majeure

We are not liable for failure to deliver a programme because of events outside our reasonable control, including natural disaster, epidemic, civil disturbance, government restriction, or failure of telecommunications or power infrastructure. Where this happens, we will reschedule or refund as set out in the Refunds and Cancellations policy.

Third-party services

Delivery relies on third-party services including video conferencing, payment processing, and, for DO Communication Practice, AI services used for scoring and content generation. We are not responsible for their availability or performance, though we will reschedule a cohort session that cannot proceed because of such a failure.

Governing law

These terms are governed by the laws of India. The courts at Chandigarh have exclusive jurisdiction over any dispute.

Contact

sid@sidbahri.com · +91 70877 65555